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Anonymous messages: how to use them to grow closer to your audience

Anonymous questions can spark honest conversations. Here is how to use them well and safely.

4 min read

Why people open up anonymously

Many followers have questions they would never post under their own name. An anonymous inbox lowers that barrier, so you hear what people really want to know about you, your work or your advice.

Turn messages into content

The best questions are ready-made content ideas. Reply publicly to the ones that help many people, and share the reply as a story or post. Your audience sees that you listen, and more people send questions.

Stay in control

You decide what gets answered and what gets shown. Archive or ignore anything hurtful — you never owe a reply. Setting a clear prompt, such as "Ask me anything about photography", also keeps messages on topic.

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